Course Number:             8169 (OK Promise Approved)

Pre-requisite:                  None

Career Clusters:              Business Management and Administration; Finance; Hospitality and Tourism; Information Technology; and Marketing

Location:                         Various locations across Oklahoma

Length:                            1 Carnegie Unit (equivalent to 120 clock hours)

Course Description:

This course provides students with fundamental concepts, principles, and ideas needed to understand how business is operated and managed in a rapidly changing technical environment. It provides job readiness skills and soft skills critical for success in any workplace setting.

Specific Learning Competencies – Upon successful completion of this course, the student will be able to:

Frequency and Criticality scales (F:C) denoted at the end of each competency, are explained as follows: Frequency: (first number) represents how often the task is performed on the job. The rating scale used in this publication: 1 = less than once a week, 2 = at least once a week, 3 = once or more a day

Criticality: (second number) denotes the level of consequence associated with performing a task incorrectly. The rating scale used in this publication: 1 = slight, 2 = moderate, 3 = extreme

Duty A: Mobile Devices

• Classify cellular phone connections and carriers (1:3)
• Compare cellular vs. Wi-Fi-enabled devices and connection limitations (1:3)
• Understand smart phone functions and limitations (3:3)
• Understand the use of phones in a professional setting (3:3)
• Differentiate between SMS and MMS text messaging and multiple platforms (1:1)
• Configure location services and notifications (3:3)

Duty B: Intro to App Culture

• Understand how apps are obtained (must have an account,) app stores, purchasing apps with a credit card, in-app purchases, how to use an app store (2:2)
• Identify different app types (3:3)
• Compare strengths and limits of web applications vs. local applications (1:1)

Duty C: Hardware Devices

• Identify types of devices (i.e. server, laptop, desktop, tablets, etc.) (1:2)
• Identify impact of memory and storage for device usage (1:2)
• Connect and use different peripherals: camera, audio, microphone, USB devices, printer, external display and necessary device ports (3:3)
• Identify Ethernet usage (1:2)
• Connect a wireless device to a network (Wi-Fi) (1:1)

• Understand power management and power settings (1:1)
• Understand driver concepts as well as their device compatibility and updates (1:2)
• Compare platform implications and considerations (i.e. Mac, PC, Linux, iOS, Android, Firmware) (1:2)
• Compare platform compatibility for cellular, Wi-Fi, and wired (1:3)
• Understand concepts for connecting devices to the internet (1:2)
• Understand common hardware configurations (1:1)
• Compare the pros and cons of touch screens vs non-touch screen devices (1:1)

Duty D: Computer Software

• Understand operating system versioning and update awareness (1:2)
• Compare concepts surrounding applications vs. operating system vs. global settings (1:1)
• Understand operating systems and software settings (1:2)
• Understand software preferences/settings (1:1)
• Understand users and profiles (2:3)
• Understand file structures and file/folder management, including image files (3:3)
• Navigate menu options (3:3)
• Troubleshoot software issues (2:3)
• Identify use of global positioning system (GPS) and geographic information system (GIS) in society (1:1)

Duty E: Backup and Restore

• Understand local data backup and restore functions (1:2)
• Differentiate use of backup (find a lost file) and restore (fix settings) (1:2)
• Understand steps to complete a full system restore on a personal device (1:2)

Duty F: File Sharing

• Understand ways to transfer files, attachments, links, shared folders, and compressed files (3:3)
• Understand PDF usage for file sharing (1:3)

Duty G: Cloud Computing

• Understand cloud concepts (3:3)
• Identify benefits of using cloud storage (3:3)
• Access and use the cloud to upload, download, and sync (3:3)
• Differentiate web applications vs. local applications, including subscription services (3:3)

Duty H: Security

• Understand basic account management (3:3)
• Understand basic threats to security of computers, data, and identity (3:3)
• Understand implications of monitoring software (i.e. surveillance) (3:3)
• Differentiate connecting to secured vs. unsecured network (i.e. wired and wireless) (3:3)
• Understand importance of anti-virus software usage (3:3)
• Understand firewalls and basic settings (3:3)
• Identify e-commerce interactions and best purchasing practices (1:1)
• Define virtual private networks (VPNs) (1:1)

Duty I: Common Application Features

• Demonstrate copy, cut, and paste keyboard equivalents (3:3)
• Compare differences between plain text and HTML (i.e. text with markup) (3:3)
• Use spell check (3:3)
• Use review features (3:3)
• Demonstrate find/replace (3:3)
• Select text or cells (3:3)
• Demonstrate redo and undo (3:3)
• Demonstrate drag and drop (3:3)
• Understand read-only view (3:3)
• Understand protected mode (3:3)
• Demonstrate magnification (3:3)

Duty J: Hands On – Word Processing Activities

• Perform basic formatting skills (3:3)
• Adjust margins, page sizes, page orientation, and other page layout concepts (3:3)
• Change text sizes and font styles (3:3)
• Create and save files (3:3)
• Print a document (3:3)
• Understand print views (3:3)
• Use review options (3:3)
• Create tables (3:3)
• Understand file types that are compatible or editable with word processors (3:3)

Duty K: Hands On – Spreadsheet Activities

• Understand common spreadsheet terms (2:3)
• Insert/delete rows and columns (2:3)
• Modify cell sizes (2:3)
• Filter and sort data (2:3)
• Understand functions, formulas, and operators (2:3)
• Enter data (2:3)
• Use and create charts (2:3)
• Create tables (2:3)
• Manipulate data (2:3)
• Format data (2:3)
• Understand print preview, print, and other page formatting (2:3)
• Understand compatible spreadsheet file types (i.e. csv, xIsx, tab delimited) (2:3)
• Use spreadsheet templates to increase productivity (2:3)
• Understand use of spreadsheet as a simple database (2:3)

Duty L: Hands On – Database Activities

• Define data (1:1)
• Understand how websites utilize databases (1:1)

• Identify basic concepts of a relational database (1:1)
• Define metadata (1:1)

Duty M: Hands On – Presentation Activities

• • Understand file types compatible with presentation software (2:3)
  • Understand how to connect external/extended monitors to display presentation (2:3)
  • Use presentation views and modes (2:3)
  • Add animations, effects, and slide transitions (2:3)
  • Create and organize slides (2:3)
  • Design slides (2:3)
  • Identify presentation software options (2:3)

Duty N: Introduction to Digital Media

• • Import and insert images into documents (3:2)
  • Crop images (2:2)
  • Identify different types of multimedia (i.e. print, film, video) (1:2)

Duty O: Online                                                                  Functionality

• • Understand email basics (3:3)
  • Create calendar events and appointments (3:3)
  • Understand digital identity and cyber bullying in social media (3:3)
  • Understand best communication tools (3:3)
  • Understand virtual meeting options (2:2)
  • Demonstrate effective online searches (3:3)
  • Understand implications of copyright violations (3:3)
  • Identify virtual reality (VR) uses and applications (1:1)
  • Demonstrate appropriate internet etiquette (3:3)
  • Validate internet resources (2:2)
  • Research and validate new technologies (1:1)

Duty P: Introduction to Webpage Development

• • Understand basic concepts of webpage development (1:3)
  • Understand HTML/CSS in webpage development (1:3)

Duty Q: Smart Technology

• • Understand use of artificial intelligence (AI) in technology (1:3)
  • Define Internet of Things (IoT) as used to connect and operate devices (2:3)
  • Identify the ethical issues related to the use of smart technology (1:3)
  • Identify use of drones in society (1:2)

Duty R: Introduction to Programming

• • Define algorithms (1:1)
  • Create a simple program (2:3)

Duty S: Introduction to Leadership

• • Identify leader characteristics (i.e. ethics, intelligence, objectivity, initiative, accountability, dependability, cooperation, integrity, courage, confidence, stability, empathy, creativity, teamwork, responsibility, flexibility) (2:2)
  • Identify leadership styles (2:2)
  • Identify professional and community organizations (i.e. student organizations, civic organizations, professional organizations, social organizations) (2:2)
  • Participate in student organization activities and various projects on the local, state, and national levels (2:2)

Duty T: Introduction to Employment Process

• • Set occupational objectives (i.e. entrepreneurship, self-employment, full-time, part-time) (1:3)
  • Compose a letter of application (1:3)
  • Create a résumé and portfolio in hard copy and digital format (1:3)
  • Demonstrate knowledge of employment services (i.e. online searches, private, state, federal) (1:3)
  • Review potential interview questions and techniques (1:3)
  • Participate in pre-interview activities (i.e. mock interview, preparing questions for prospective employers) (1:3)
  • Participate in job interview (i.e. interview etiquette, application, appropriate dress, résumé, research company history) (1:3)
  • Complete post-interview activities (i.e. follow-up letter and inquiry call) (1:3)
  • Complete job acceptance (i.e. negotiate salary and benefits, complete benefits forms) (1:3)
  • Discuss legal issues (i.e. drug screen, discrimination, harassment) (1:3)
  • Identify career and training opportunities (i.e. networking, professional organizations, education requirements, salaries, labor market, career ladder, self-initiative, transfer skills and flexibility, functions/job levels of a company) (1:3)
  • Demonstrate knowledge of resignation, termination, and exit interview practices (1:3)

Duty U: Employability Skills

• • Demonstrate effective communication skills (2:3)
  • Demonstrate ability to present in front of a group (1:3)
  • Demonstrate time management skills (3:3)
  • Understand remote workforce implications (2:3)
  • Understand impact of multigenerational and diverse workforce (2:3)

Instruction: (based on a typical 175-day school year with 45-minute class periods) 30 Class Periods                             Theory

115 Class Periods            Lab

30 Class Periods              Certification Preparation and Attainment

Methods of Instruction include:

(Choose method(s) of instruction – examples are: lectures, class discussions, hands-on training, demonstrations, projects and performance evaluation.)

Required Testing:                                          (Select one certification test from the following options):

Industry (Certiport):                              ●                                                        IC³ Certifications (0905)

ODCTE:                                                   ●                                             Fundamentals of Technology (0901)

SHL TalentCentral (choose one):

• • • Computer Fundamentals (0951)
    • Basic Computer Literacy (0969)

Precision Exams (choose one):

TestOut:

• Computer Technology I (0902)
• Information Technology, Introduction (1108)
• Digital Business Applications (0215)

• Office Pro (0149)